Refund Policy

EasyLessonPlan has a free tier that costs nothing and asks for no card details — there is never anything to refund on a free account. This policy covers paid subscriptions: what you can get back, how long you have, and how to ask.

It applies to any order placed with us, including orders placed before Dodo Payments became our provider.

EasyLessonPlan is operated by Solomon Tatwebwa (trading as EasyLessons). All transactions are handled by Dodo Payments, which runs checkout, tax and invoicing.

Dodo sells as merchant of record, so Dodo is the seller on your order, the name you see on your card statement, and the party responsible for sales tax and VAT. The refund and cancellation rights set out below are ours and are honoured by us — you ask us, and we arrange it with Dodo.

We offer a 30-day money-back guarantee on subscription purchases: within 30 days of an order date you may request a full refund, for any reason. This applies to individual teacher plans and to school licences, and it continues to apply to any order already placed with us.

When a refund is issued, paid access ends. The account returns to the free service, and on a refunded school licence the teacher seats it provided end with it. Lesson plans and planning resources already saved stay in the account.

If you are a consumer in the EU or UK, you have a statutory right to withdraw from a purchase within 14 days of buying, without giving a reason, under the EU Consumer Rights Directive and the UK Consumer Contracts Regulations.

For any purchase made in the last 14 days, the "Withdraw from contract here" link on your Account page exercises it, or you can email easylessons@easylessons.app. We will confirm your withdrawal by email and arrange the refund.

This statutory right is in addition to, not instead of, our 30-day money-back guarantee - whichever gives you more, you keep.

Email easylessons@easylessons.app from the address used at checkout and tell us the order you mean. We arrange the refund through the payment provider that took the order. Refunds are returned to the original payment method; processing times depend on your bank or card issuer, typically within 5–10 business days.

Cancelling stops future renewals: the plan stays active until the end of the period already paid for, and no money comes back. A refund returns money already paid and ends paid access. You can ask for either, or both, and we will say which one we have done.

If you are on the free tier there is no subscription to cancel. On a paid plan you can cancel at any time from your Account page.

Email easylessons@easylessons.app and we will answer.